Terms of service

Go Away Travel, LLC
Terms and Conditions
1. Introduction
These Terms and Conditions govern the relationship between Go Away Travel, LLC (“Go Away Travel,” “we,” “us,” or “our”) and the traveler/client (“you” or “your”) regarding travel planning, consultation, coordination, and booking services arranged through our agency.

By engaging our services, submitting payment, approving itineraries, or participating in travel arrangements coordinated by Go Away Travel, LLC, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Professional Planning Services and Fees
Go Away Travel, LLC provides customized professional travel planning services tailored to each client’s individual needs, preferences, and travel goals.

Professional planning fees compensate for consultation, itinerary design, destination research, supplier sourcing, booking coordination, logistical planning, revisions, administrative services, and professional expertise.

Professional planning fees are separate from supplier costs, supplier penalties, and commissions.

Fees may vary depending on itinerary complexity, number of travelers, destinations involved, level of customization, revisions requested, and time invested.

Typical planning fees include, but are not limited to:

• Individual Travel – Starting at $200 per person and subject to increase based on itinerary complexity, number of revisions, destinations, and planning requirements.

• Group Travel – Fees vary depending on group size, coordination requirements, logistics, destinations, and overall trip complexity.

Professional planning fees are non-refundable after 48 hours from signing, unless otherwise agreed upon in writing.

Payment of a planning fee and/or engagement of services constitutes acceptance of these Terms and Conditions.

3. Bookings and Payments
All bookings are subject to availability, supplier confirmation, pricing changes, and applicable supplier terms and conditions.

Deposits and final payments are due according to supplier requirements and the payment schedule communicated to you at the time of booking.

Failure to make payments by the required deadlines may result in cancellation of travel arrangements, loss of deposits, supplier-imposed penalties, and/or cancellation of services.

Prices are subject to change without notice until a deposit is made or the reservation is paid in full, whichever occurs first according to supplier requirements.

Go Away Travel, LLC is not responsible for pricing increases, inventory changes, airfare fluctuations, fuel surcharges, currency fluctuations, or supplier-imposed increases occurring prior to deposit or final payment.

Returned payments, declined credit cards, or chargebacks may result in cancellation of travel arrangements and additional administrative fees.

4. Itinerary Revisions and Modification Fees
Go Away Travel, LLC includes up to three (3) itinerary revisions or modification requests as part of the standard planning process.

Additional revisions, changes, or restructuring requests beyond the initial three (3) revisions may incur a revision fee of $50 per additional change request.

This includes, but is not limited to:
• Destination changes
• Date changes
• Hotel substitutions
• Transportation changes
• Supplier changes
• Significant itinerary restructuring
• Extensive repricing requests

Revision fees compensate for additional research, supplier coordination, administrative work, and time associated with repeated itinerary modifications.

If the client substantially changes the scope of the trip, including but not limited to changing primary destinations, travel regions, travel style, or requiring an entirely new itinerary to be developed after planning work has begun, Go Away Travel, LLC reserves the right to assess an additional planning fee and treat the request as a new planning project.

Go Away Travel, LLC reserves the right to determine what constitutes a substantial itinerary revision requiring additional fees.

5. Administrative Cancellation and Professional Services Fees
Go Away Travel, LLC invests substantial professional time and resources into itinerary design, supplier coordination, destination research, pricing analysis, revisions, travel consultation, and booking management services prior to travel.

Travel planning services provided by Go Away Travel, LLC are professional consulting services separate from supplier costs and may retain value regardless of whether travel arrangements are ultimately booked, canceled, modified, or independently reserved by the client.

If a client elects to cancel travel arrangements after planning work has commenced, or chooses to independently book travel arrangements substantially based upon research, recommendations, itinerary development, supplier sourcing, or consultation provided by Go Away Travel, LLC, the agency reserves the right to assess an administrative cancellation fee and/or professional services fee.

This fee may vary depending on itinerary complexity, number of travelers, amount of research completed, supplier coordination performed, revisions requested, and anticipated commission loss associated with the booking.

Administrative cancellation fees and professional service fees are separate from supplier-imposed penalties or cancellation charges and are non-refundable once planning work has commenced.

By engaging Go Away Travel, LLC for travel planning services, you acknowledge and agree that professional planning services provided prior to booking carry independent value and may be subject to compensation regardless of final travel decisions.

6. Cancellations and Refunds
All cancellations must be submitted in writing.

Cancellation penalties imposed by travel suppliers, including but not limited to airlines, hotels, cruise lines, tour operators, transportation providers, or destination management companies, will apply according to the supplier’s policies.

Refund eligibility is determined solely by the supplier’s terms and conditions and may vary depending on timing, supplier policies, fare type, promotions, or package restrictions.

Go Away Travel, LLC will make reasonable efforts to assist clients with cancellations, refund requests, supplier communication, and documentation where applicable. However, we cannot guarantee refunds or supplier responsiveness.

Supplier refunds do not include non-refundable planning fees, administrative fees, consultation fees, professional service fees, itinerary release fees, revision fees, or cancellation fees assessed by Go Away Travel, LLC.

An administrative cancellation fee of $250 will apply to canceled trips once planning work has commenced. This fee compensates for professional planning time, supplier coordination, itinerary development, administrative work, pricing analysis, and consultation services rendered prior to cancellation.

In situations involving extensive custom itinerary development, multi-destination travel, group coordination, significant itinerary revisions, or substantial professional planning services, additional professional service fees may apply.

Refund processing timelines are dependent upon supplier processing times and financial institutions.

7. Travel Insurance and Travel Documents
Travel insurance is strongly recommended for all travelers.

Travel insurance may provide protection for trip cancellations, interruptions, medical emergencies, lost luggage, travel delays, missed connections, supplier defaults, and other unforeseen events.

Go Away Travel, LLC is not a licensed insurance provider or insurance broker. We may provide quotes, recommendations, or referrals to third-party insurance companies for your convenience.

Clients who decline travel insurance may be required to sign an insurance waiver acknowledging the risks associated with traveling without coverage.

You are solely responsible for obtaining and carrying all required travel documents, including but not limited to passports, visas, vaccination records, identification documents, and entry requirements for all destinations traveled.

Passports should generally have at least six (6) months of validity remaining beyond the travel dates unless otherwise specified by the destination country.

Go Away Travel, LLC is not responsible for denied boarding, denied entry, missed travel, or additional costs resulting from improper documentation.

8. Client Responsibilities
Clients are responsible for providing complete, accurate, and timely information necessary for travel planning and booking purposes.

This includes, but is not limited to:
• Legal names exactly as they appear on passports or identification documents
• Dates of birth
• Travel dates
• Contact information
• Special requests
• Mobility, medical, or dietary needs

Clients are responsible for reviewing all travel documents, confirmations, itineraries, invoices, and travel details for accuracy immediately upon receipt.

Failure to review documents does not waive responsibility for errors.

Clients are responsible for complying with all laws, regulations, customs, entry requirements, and health requirements of the destinations visited.

Go Away Travel, LLC is not responsible for costs, losses, or disruptions resulting from inaccurate information provided by the client.

9. Agency Role and Liability
Go Away Travel, LLC acts solely as an intermediary and agent for third-party travel suppliers, including but not limited to airlines, hotels, cruise lines, tour operators, transportation providers, excursion operators, destination management companies, and other travel-related suppliers.

We do not own, operate, manage, or control these independent suppliers and therefore cannot be held responsible for their actions, omissions, financial condition, service quality, delays, cancellations, injuries, damages, losses, or failures to provide services.

While we strive to work with reputable suppliers and provide professional guidance, all supplier services are subject to the supplier’s own terms, conditions, and operational decisions.

Go Away Travel, LLC is not liable for delays, schedule changes, cancellations, overbookings, weather events, natural disasters, political unrest, labor strikes, pandemics, airline operational issues, border restrictions, supplier bankruptcy, mechanical failures, acts of terrorism, or any circumstances beyond our reasonable control.

Should disruptions occur before or during travel, we will make reasonable efforts to assist in identifying possible alternatives or solutions. However, any additional expenses incurred are the responsibility of the traveler.

10. Force Majeure
Go Away Travel, LLC shall not be held liable for failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, government actions, political unrest, war, civil disturbances, strikes, supplier insolvency, transportation disruptions, acts of terrorism, or other force majeure events.

In such circumstances, refunds, credits, or rescheduling options will be subject solely to the policies of the travel suppliers involved.

We strongly encourage the purchase of comprehensive travel insurance to help protect against these types of unforeseen events.

11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania.

Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located within Pennsylvania.

12. Amendments to Terms and Conditions
Go Away Travel, LLC reserves the right to update or amend these Terms and Conditions at any time.

Updated Terms and Conditions shall apply immediately to all new bookings and may apply to existing bookings upon written notice and acknowledgment by the client.

Continued use of Go Away Travel, LLC services after notice of updated Terms and Conditions constitutes acceptance of the revised terms.

 Safe travels, wherever your journey takes you!